To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
Hi. I just wanted to give my feedback on my experiences at Holm's. I need my vehicle to be in top form, I am a single gal, and need to rely on a shop that is honest, reliable, and gives me valued information about my vehicle. I came to Holm's because I needed to build a relationship with a shop that I can trust. I am very happy to have met Reg. Over two years, Holm's has never let me down. They caught a leaking water pump - when I had already gone to another shop about a mystery leak (who told me nothing was wrong). Holm's caught it when I wasn't even there for that purpose, and my engine was saved from frying. They have done my windshield, rear window regulator, full suspension, tires, brakes (completely restored to new from a botched job at another shop). My Jeep has never run better. It feels new again (2007), which makes me happy because I love my Jeep! They are the only ones I will trust, and am very, very happy with their service. Reg and his guys are friendly, give me all the information I need, and I never have to worry about un-necessary service other shops quote me on. As a matter of fact, I have no intention of ever going anywhere else for service. One-stop shop with honesty and integrity as a policy. I feel 100% confident to recommend them.