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Best Auto Repair, Delta

7504 Vantage Place Delta, British Columbia V4G 1A5

604-946-0354
Opening Hours
  • Mon 7:00AM - 5:30PM
  • Tue 7:00AM - 5:30PM
  • Wed 7:00AM - 5:30PM
  • Thu 7:00AM - 5:30PM
  • Fri 7:00AM - 5:30PM
  • Sat Closed
  • Sun Closed
CONTACT US

604-946-0354 | 7504 Vantage Place Delta, British Columbia V4G 1A5

INSURANCE QUESTIONS

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 604-946-0354 or make an appointment online!

  • Jasper
  • NAPA
  • World Pac
  • ICBC
  • Emkay Fleet
  • Car Care Aware

Testimonials

Hi. I just wanted to give my feedback on my experiences at Holm's. I need my vehicle to be in top form, I am a single gal, and need to rely on a shop that is honest, reliable, and gives me valued information about my vehicle. I came to Holm's because I needed to build a relationship with a shop that I can trust. I am very happy to have met Reg. Over two years, Holm's has never let me down. They caught a leaking water pump - when I had already gone to another shop about a mystery leak (who told me nothing was wrong). Holm's caught it when I wasn't even there for that purpose, and my engine was saved from frying. They have done my windshield, rear window regulator, full suspension, tires, brakes (completely restored to new from a botched job at another shop). My Jeep has never run better. It feels new again (2007), which makes me happy because I love my Jeep! They are the only ones I will trust, and am very, very happy with their service. Reg and his guys are friendly, give me all the information I need, and I never have to worry about un-necessary service other shops quote me on. As a matter of fact, I have no intention of ever going anywhere else for service. One-stop shop with honesty and integrity as a policy. I feel 100% confident to recommend them.
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